The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 516 |
| Houston, TX | 402 |
| Philadelphia, PA | 204 |
| Seattle, WA | 187 |
| Washington, D.C., DC | 175 |
| Atlanta, GA | 173 |
| Denver, CO | 170 |
| Minneapolis, MN | 130 |
| Sacramento, CA | 127 |
| Detroit, MI | 110 |
| San Francisco, CA | 88 |
| Miami, FL | 84 |
| Portland, OR | 83 |
| Indianapolis, IN | 76 |
| Brooklyn, NY | 71 |
| Orlando, FL | 68 |
| Pittsburgh, PA | 61 |
| Boston, MA | 56 |
| Oakland, CA | 55 |
| Charlotte, NC | 50 |
| Jacksonville, FL | 46 |
| Tampa, FL | 44 |
| Baltimore, MD | 40 |
| Tacoma, WA | 39 |
| Phoenix, AZ | 37 |
| Albuquerque, NM | 34 |
| New York City, NY | 34 |
| Saint Paul, MN | 34 |
| Dallas, TX | 30 |
| Salt Lake City, UT | 28 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Jeff Kotek (@jkotek) reported @Pitt_FB Too bad @accnetwork and @Xfinity can’t get their acts together.
- Husky Nation (@huskynation1) reported
@PredsOnBally @LyndsayRowley It be even better if the app was "decent". Sucks on Android. Sucks on Chromecast. Works occasionally on Roku. Can't rewind. The identifier of the carrier (xfinity, YouTubetv etc...) Covers up gameplay! Worst app ever.
- RG | crxxty | (@crxxty_) reported
@Xfinity **** y’all, first night off in forever and internet has been out for 6+ hours and they expect 6 more hours for a fix 😩
- WHENESOTA (@WHENESOTA) reported
@SteveThomsonMN Apparently it's on Comcast I've been told. DirecTV guy here. Apparently a premier college hockey matchup doesn't deserve the regional sports or national conference sports network. #notbitteratall
- ★ John Jordan (@erjohnjordan) reported
@GopherHockey Sure would be nice if the game were on TV for those who can't do Comcast. Not finding a way to televise a game like UND is why attendance is so far down.
- Reds Prospects (@Reds_Prospects) reported
Well, I WAS going to watch the national dog show on @NBC but apparently I have to have @Xfinity in order to stream something on a network that's....free...over the air. Yeah, that makes plenty of sense.🙄
- John Columbus (@cooljerdoc) reported
@Xfinity why can’t you get a deal done for the ACC network?? Would love to be watching Pitt Syracuse….it’s been years folks let’s go!
- Max Schwager (@mschwagr) reported
Had @verizonfios for 5 years with no outages. Have a six hour outage and going strong within one month of having @Xfinity. Verizon please move to Alexandria!
- NORMA☮♥✞♫BattleBots 𝗀̶𝗋̶𝗈̶𝗎̶𝗉̶𝗂̶𝖾̶ Band Aid (@jeditrainee) reported
Xfinity outage since 3pm. No internet, no cable, no landline. They are saying it should be fixed by 2am. 🙄🙄🙄🙄🙄🙄🙄🙄🙄😡
- Rachelle forstner (@13_MadSweeney) reported fromLivermore, California
I called and it’s been problem every two weeks had no service for month & never credited me @Xfinity
- Raygan (@PhotosByRaygan) reported
Either Paranount+ or Xfinity needs to fix their **** because I'm constantly getting errors between every single episode of Star Trek Discovery.
- Daniel (@Mr_DrEsquire) reported
The year is 2050. Pete Davidson is dating Blue Ivy. Taylor Swift has written her 100th breakup song- her fans still refuse to consider maybe she’s the problem. Kenan Thompson is still at SNL, and I’m STILL WAITING FOR COMCAST TO CONNECT ME TO A GODDAMN REPRESENTATIVE 🤬
- MC (@ReverendJim4) reported
Absolute disgrace I can’t watch the Pitt game tonight because @comcast won’t carry the @theACC network ridiculous @Pitt_LykeAD
- Allen Lomax (@AclomaxAllen) reported
Hey @comcast now you expect to restore service by 2am. That is 7 hours past the original estimate and a total of 11 hours without service. Plus, I would not be on Twitter except I get cellphone service from another provider.
- Kevin (@CatManDo_2) reported
@comcast xFi gateways SUCK!!! WTF can settings ONLY be changed through the Xfiniti website?
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